Cookie Policy

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How We Use Cookies?

This is the Cookie Policy for My Type 1 diabetes website, accessible from https://mytype1diabetes.nhs.uk.

We use cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Auditable activity (in addition, please see the Third-Party Cookies section below)

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses

Account related cookies – if you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences, such as language or location.
Login related cookies – we use cookies when you are logged in so that we can remember this fact. This prevents you from having to log-in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Surveys related cookies – from time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies – when you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

A mix of first-party and third-party cookies are used.

How to manage your cookies

You can set your browser not to accept or delete cookies (see your specific Browser Help for how to do this). However, in many cases, removal may downgrade or ‘break’ certain elements of functionality. It is recommended that you leave on all cookies if you are unsure whether you need them, in case they are used to provide a service that you use. For more general information on cookies see the Wikipedia article on HTTP Cookies.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

If you are unsure whether you need cookies or not it’s usually safer to leave them enabled in case it does interact with one of the features, you use on our site. This Cookies Policy was created with the help of the GDPR Cookies Policy Generator.

Privacy Policy of other websites

The Type 1 diabetes website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 29th May 2020. For material or substantial changes to this policy, please note you may be contacted by email if we have your email on file.

How to Contact us?

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at email support.myway@nhs.net or by using the ‘Contact Us‘ form on this website where you will be directed to the most appropriate data protection team. You may also find more information in our FAQs.

MWDH control your self-input or other direct updates to your personal data. For more detailed queries you may be passed to the Data Protection Officer in your region.

Any clinical questions must be directed to your local healthcare team.

How to Contact the appropriate authorities?

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.